Vaisala CCL100 - Manual (Page 24)

User’s Guide _______________________________________________________________________
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CHAPTER 5
FAQ’S AND TROUBLESHOOTING
This chapter describes Frequently Asked Questions, common problems,
their probable causes and remedies, and contact information for technical
support.
Frequently Asked Questions
When I manually calculate the time the logger actively recorded data by
looking at the start and stop times in the “In Use Time” section, it does not
match the duration time listed in the Trip Temperature Statistics” section.
Why is it off by 30 minutes?
Remember the start delay period is not included when calculating trip
temperature statistics. By default the start delay period is 30 minutes.
Marked time appears to be 5 minutes off. Why is this?
When the “Mark” button is pushed, it references the previous 5 minute average
temperature statistic in the logger’s memory to generate a mark time. Depending
on the timing of when the mark button is pushed, there can be a 0 to 5 minute
discrepancy.
I have inserted my Vaisala Logger into the USB port, but the file did not
generate.
Be patient. It may take up to 10 seconds for the PDF to generate.
I waited 10 seconds, but the PDF still did not generate.
Try the following:
1. Check to see if the blue USB LED light is illuminated. The Blue light
will indicate an active USB connection. If the Blue USB light is not on,
eject the Vaisala Logger. Flip it over and insert it upside down. Many
computers have their USB ports flipped.
2. Go to “Control Panel” in Windows. Select “Hardware and Sound.”
Select “AutoPlay.” Check to make sure “Use AutoPlay for all media and
devices” is checked.
3. Some anti-virus programs prevent the file from automatically generating.
In most cases, this may be resolved by temporarily disabling the scan of
removable media. Contact Vaisala technical support for additional
information.