Troubleshooting, 56 troubleshooting, Appendix – Samsung HT-H6500WM-ZA User Manual

Page 56

Advertising
background image

56

- English

Appendix

Resolution~according~to~the~output~mode

Blu-ray~disc/E-contents/digital~Contents~playback

dvd~playback

Output

Setup~

HdMI~Mode

HdMI~Mode

Blu-ray~disc

E-contents/~

digital~contents

BD Wise

Resolution of Blu-ray

Disc

1080p@60F

480i

Auto

Max. Resolution of TV input

Max. Resolution of TV input

1080p@60F

1080p@60F

1080p@60F

Movie Frame : Auto (24Fs)

1080p@24F

-

1080i

1080i

1080i

720p

720p

720p

480p

480p

480p

If the TV you connected to the product does not support Movie Frame or the resolution you selected, the
message "If no pictures are shown after selecting 'Yes', please wait for 15 seconds to return to the previous
resolution. Do you want to change the resolution?" appears. If you select Yes, the TV's screen will go to
blank for 15 seconds, and then the resolution will revert to the previous resolution automatically.

If the screen stays blank after you have changed the resolution, remove all discs, and then press and hold
the @ button on the top of the product for more than 5 seconds. All settings are restored to the factory

default. Run the Initial Settings procedure again. Then, go to Settings > picture > Resolution in the Menu,

and select the correct resolution for your TV.

When you run the Initial Settings procedure, re-select the language and aspect ratio (screen size and format)
only. Resetting does not affect your network settings, so you should be able to skip Network Setup and
Software Update.

When the factory default settings are restored, all stored user BD data will be deleted.

The Blu-ray Disc must have the 24 frame feature for the product to use the Movie Frame (24Fs) mode.

Troubleshooting

Refer to the table below when this product does not function properly. If the problem you are experiencing is
not listed below or if the instructions below do not help, turn off the product, disconnect the power cord, and
contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864).

Symptom

Check/Remedy

you~cannot~eject~the~disc.

~

~ Is the power cord plugged securely into the outlet?

~

~ Turn off the power, and then turn it back on.

playback~does~not~start.

~

~ Check the region number of the Blu-ray/DVD disc.

Blu-ray/DVD disc purchased from abroad may not be playable.

~

~ CD-ROMs and DVD-ROMs cannot be played on this product.

~

~ Make sure that the rating level is correct.

Advertising