Appendix – Samsung HT-H6500WM-ZA User Manual
Page 58
58
- English
Appendix
Symptom
Check/Remedy
you~have~forgotten~the~
rating~level~password.
~
~ With no disc in the product, press and hold the product's @ button for
longer than 5 seconds. INIT appears on the display and all settings will return
to their default values.
- Using the RESET function will erase all stored settings.
Do not use this function unless necessary.
Can't~receive~radio~
broadcasts.
~
~ Is the antenna connected properly?
~
~ If the antenna's input signal is weak, install an external FM antenna in an
area with good reception.
While~listening~to~Tv~audio~
through~the~product,~there~
is~no~sound.
~
~ If you press the OpEN/CLOSE ^ button while listening to TV audio using the
D. IN or AUX functions, the Blu-ray/DVD disc functions are turned on and
the TV audio is muted.
"Not~Available"~appears~on~
screen.
~
~ The features or action cannot be completed at this time because:
1. The Blu-ray/DVD disc's software restricts it.
2. The Blu-ray/DVD disc's software doesn’t support the feature (e.g., angles)
3. The feature is not available at the moment.
4. You’ve requested a title or chapter number or search time that is out of
range.
If~the~HdMI~output~is~set~to~
a~resolution~your~Tv~cannot~
support~(for~example,~
1080p),~you~may~not~see~a~
picture~on~your~Tv.
~
~ Press and hold the @ button on front panel for more than 5 seconds with no
disc in the product. All settings will revert to their factory settings.
No~HdMI~output.
~
~ Check the connection between the TV and the HDMI jack of the product.
~
~ Check if your TV supports 480p/720p/1080i/1080p HDMI input resolution.
Abnormal~HdMI~output~
appears~on~the~screen.
~
~ If random noise appears on the screen, it means that TV does not support
HDCP (High-bandwidth Digital Content Protection).
AllShare~function
you~can~see~folders~shared~
through~AllShare,~but~
cannot~see~the~files.
~
~ AllShare only shows Video, Photo, and Music files. Other types of files are
not displayed.
video~plays~intermittently.
~
~ Check if the network is stable.
~
~ Check if the network cable is properly connected and if the network is
overloaded.
~
~ The wireless connection between the DLNA compatible device and the
product is unstable.
Check the connection.