Appendix b. troubleshooting – Asante Technologies FR3000 Series User Manual

Page 59

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User’s Manual 59

Appendix B. Troubleshooting


Before beginning the troubleshooting process, please check the System Re-
quirements found in Chapter 1 have been met. If not, resolve the System Re-
quirement deficiencies before attempting to troubleshoot further.

B.1 Troubleshooting with the Status LEDs

Consult Chapter 2.1 for information on the normal operation of the LEDs. For
brevity, this table only shows abnormal or unusual status conveyed by the LEDs.

LEDs

Function

Color

Status Problem

Description

Suggestions

Power

Power

Green

Off

No power to unit Check power adapter

and source

1,2,3,4

Left:
Link-Activity

Green

Off

No network
connection

Check network cable
connection

Right:
100 Mbps

Green

Off

10 Mbps opera-
tion

WAN

Link-Activity

Green

Off

No network
connection

Check broadband
modem, check net-
work cable connec-
tion

Printer*

Printer Status

Green

Off

No print server
activity

Re-install printer
server drivers

COM**

Dial-Up
Modem Status

Green

Off

No modem de-
tected

Verify that the router
is configured for
“WAN Type=Dial-up
Modem.” Check
network cable con-
nection

Status

Router Status

Amber On

Power-on self-
test or router is
being configured

If LED stays on, you
are using firmware
previous to 2.5. This
is normal.

Wireless

Wireless Status

Green

Off

No wireless
connection OR
no traffic de-
tected

Check network cable
connection.

* FR3004LC/FR3002AL models only **FR3004C/FR3004LC models only

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