SIRIUS XDRC2UG - Manual (Page 111)

111
Troubleshooting
If you see this on the screen: Try this:
Channel Off Air • The channel you’ve selected is not currently
broadcasting . Tune to another channel .
Loading • Your Xpress RC i is acquiring audio or program
information . This message usually goes away in
a few seconds .
Updating • Your Xpress RC i is being updated with the latest
encryption code . Wait until the update is done .
• You may be trying to tune to a channel that is
blocked or unavailable . Tune to another channel .
— • No program information, such as artist name,
song title, or channel exists .
If this happens: Try this:
You do not receive all the
channels to which you subscribed • Ensure that you have activated your service by
following the steps in “Activation” on page 54 .
• Go to www .xmradio .com/refresh and follow the
directions refresh your radio .
• Call 1-800-967-2346 for further assistance .
Audio sounds too soft • Raise the volume of your stereo system or
increase the audio level of your Xpress RC i until
the sound quality improves . Refer to “Set Audio
Level” on page 97 .