Konica Minolta Magicolor 3300DN - Manual (Page 108)

Solving Problems 100
Media is
jamming. The wrong media tray is used. Envelopes, labels, postcards, and
Thick 3 can be printed only from
the multipurpose tray.
The media is not correctly posi-
tioned in the tray. Remove the jammed media and
reposition the media properly in
the tray.
The number of sheets in the tray
exceeds the maximum allowed. Remove the excess media and
reload the correct number of
sheets in the tray.
The width regulation guides are
not correctly adjusted to the
media size. Adjust the regulation guides in the
tray to match the size of the media.
Warped or wrinkled media is
loaded in
the tray. Remove the warped or wrinkled
media and replace it with new
media.
The media is moist from humid-
ity. Remove the moist media and
replace it with new, dry media.
Unsupported media (wrong
size, thickness, coating, type,
etc.) is being used. Use media that is approved for
your printer. Refer to “Media” on
page 21.
The recommended transpar-
ency (OHP) or label paper is
facing the wrong way in the tray. Load the transparencies or labels
according to the manufacturer’s
instructions.
Coated transparency media has
been used. Use uncoated transparency media
that is approved for your printer.
Multiple sheets of transparency
(OHP) media are collecting
static electricity in
the tray. Remove the OHP media and load
it in the tray one sheet at a time.
Do not fan large quantities of trans-
parencies before loading them.
Transparency (OHP) media
being fed from the upper or
optional trays is not feeding cor-
rectly. Try loading about 100 pages of
plain paper first in the tray to give
more height to the transparency
stack to reach the feed rollers.
Media is jammed in the chute
assembly. Remove the media from the chute
assembly. Refer to the instructions
on page 95.
Symptom Cause Solution