Troubleshooting, Additional information 06 – Pioneer PD-10-K User Manual
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Additional information
06
14
En
Troubleshooting
Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with
this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other
components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks
listed below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.
• If the unit does not operate normally due to external effects such as static electricity disconnect the power plug
from the outlet and insert again to return to normal operating conditions.
Problem
Remedy
The disc won’t play or is automatically
ejected after loading.
• Make sure the disc is loaded with the label side face-up and aligned properly in the
disc tray guide (page 8).
• Make sure the disc is free from dirt and dust and is not damaged (page 13).
• Condensation inside the player: Allow time for condensation to evaporate. Avoid
using the player near an air-conditioning unit (page 13).
• The disc tray will open if an unsupported disc type is loaded (page 4).
Cannot play CD-R/-RW discs.
• Some CD-R/-RW discs recorded on a computer cannot be played.
Cannot play files in WMA/MP3 or AAC
format (PD-30 only).
• The following types of files cannot be played:
- Files with DRM copy protection
- Recorded discs not in compliance with ISO9660 format
- Files not recorded with sampling frequency of 44.1 kHz
- WMA files recorded with variable bit rate (VBR) or lossless encoding.
Cannot operate the remote
control.
• Replace the battery (page 4).
• Operate within 7 m, 30° of the remote sensor on the front panel (page 4).
• Remove the obstacle or operate from another position.
• Avoid exposing the remote sensor on the front panel to direct light.
• Is the control cord for one component connected improperly? Confirm correct
connections (page 5).
Settings are erased.
• If the power cord is forcibly disconnected or a power failure occurs while the unit’s
power is ON, previously entered settings may be deleted. To disconnect the power
cord, first press the remote control's STANDBY/ON button, then wait until the
[-OFF-] goes out in the front panel display; only then disconnect the cord. Particular
care should be taken when the unit's power cord is connected to an outlet on another
component, since turning off the power to the other component may simultaneously
disconnect power to this unit. Whenever possible, connect this unit's power cord
directly to a wall outlet.
No audio, or audio is distorted.
• Check that all interconnects are firmly inserted (page 5).
• Check that the plugs and terminals are free of dirt, oxide, etc. and clean if necessary.
Also check the cable for damage.
• Check that the disc is not damaged, and free from dust and dirt.
• Is the unit set to “pause”? Press the button.
• Check your amplifier/receiver’s settings (volume, input function, speaker settings,
etc.).
• Make sure the player’s output is not connected to the amplifier’s phono (turntable)
inputs.
Noticeable difference in SACD and
CD volume.
• This is due to differences in the audio format and is not a malfunction.
Between tracks of an SACD disc, the
main unit's display indicates [--:--].
• This display may occur depending on the disc.
The analog audio is OK, but there
appears to be no digital audio signal.
• Make sure that Pure Audio feature is switched off (page 11).
• Audio from SACD and DSD discs, as well as iPod cannot be output in digital form.
Use the ANALOG OUT terminals for such media (page 5).
USB storage device is not recognized. • Connect the device securely (all the way in) (page 10).
• This unit does not support USB hubs. Connect the USB storage device directly.
• Some USB storage devices may not be recognized properly. Turn the power off then
back on.
• This unit only supports USB mass storage class devices.
• Only the FAT16 and FAT32 file systems are supported. Other file systems (ex. FAT,
NTFS, etc.) are not supported.
• This device does not support the use of external hard disc drives.
A USB storage device is connected
and displayed, but the audio files
stored on the USB storage device
cannot be played back.
• Copyrighted audio files stored on a USB storage device cannot be played back.
Attempting to import music data from a CD, etc., to a computer may cause the
invocation of copy protection, depending on the settings.
• See the list of file formats that can be played back on this unit.
Much time is required to recognized
the USB storage device.
• Some time may be required to load the data when large capacity USB storage
devices are connected (this could take several minutes).
Power is not supplied to the USB
storage device.
• When the pure audio function is set to ON, power is not supplied to USB ports
• Does an error message appear in the front panel display? (page 7)
- Turn the power off then back on (page 8).
- Turn the power off, then disconnect and reconnect the USB storage device
- Press FUNCTION to switch to the other mode, then switch again to the USB mode.
(When the input is switched back to USB) (page 7).
Music files are played back even
though they’re not recorded in the
USB storage device.
• Confirm whether any hidden files are recorded on the device. Hidden files will be
played.
Cannot operate the iPod/iPhone/iPad. • Make sure the iPod/iPhone/iPad is connected correctly (refer to
playback (PD-30 only) on page 9). Also, try disconnecting the iPod/iPhone/iPad then
reconnecting it.
• Confirm that the connected iPod/iPhone/iPad is a model supported by this unit
• If the iPod/iPhone/iPad is experiencing a hangup, try resetting the iPod/iPhone/iPad,
and reconnect it to the unit.
Power is not supplied to the iPod/
iPhone/iPad.
• When the pure audio function is set to ON, power is not supplied to USB ports
• Does an error message appear in the front panel display? Turn the power off, then
disconnect and reconnect the iPod/iPhone/iPad.
Sound not produced from iPod/
iPhone/iPad.
• Is sound being produced from the speaker of the iPod/iPhone/iPad? Disconnect
power to the unit, then turn on again. After setting for iPod input, connect the iPod/
iPhone/iPad.
• Audio is not output from the DIGITAL OUT terminals.
Problem
Remedy
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