Modem – Toshiba Satellite 2430-301 User Manual

Page 142

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Troubleshooting

Satellite 2430 Series

8-18

Satellite 2430 Series

Version

1

Last Saved on 04/04/2003 13:35

ENGLISH using Euro_M.dot –– Printed on 04/04/2003 as IM_243EN

Memory expansion

Refer also to Chapter 7, Optional Devices, for information on installing
memory modules.

Problem Procedure

The computer hangs
up and issue beep
sounds. (A long beep,
three short beeps,
three short beeps, and
then a long beep.)

Make sure the memory module installed in the
expansion slot is compatible with the computer.
If an incompatible module has been installed,
follow the steps below.
1.

Turn off the power.

2.

Disconnect the AC adaptor and all peripheral
devices.

3.

Remove the battery pack.

4.

Remove the memory module.

5.

Replace the battery pack and/or connect the
AC adaptor.

6.

Turn on the power.

Modem

Problem Procedure

Communication
software can't
initialise modem

Make sure the computer’s internal modem
settings are correct. Refer to Phone and Modem
Options Properties
in the Control Panel.

You can hear a dial
tone but can't make a
call

If the call is going through a PBX machine, make
sure the communication application’s tone dial
detection feature is disabled.

You can also use the ATX command. Refer to
Appendix H, AT Commands.

You place a call, but a
connection can't be
made

Make sure the settings are correct in your
communications application.

After making a call
you can’t hear a ring

Make sure the tone or pulse selection in your
communications application is set correctly.

You can also use the ATD command. Refer to
Appendix H, AT Commands.

Communication is cut
off unexpectedly

The computer will automatically cut off
communication when connection with the carrier
is not successful for a set time interval. Try
lengthening this time interval.

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