Troubleshooting ge ecm, Motors, Caution – Bard CH4S1 User Manual

Page 27: Symptom cause/procedure, Do don’t, Moisture check, Comfort check

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Manual 2100-455M

Page

27 of 28

CAutIoN:

Disconnect power from unit before removing or replacing
connectors, or servicing motor. To avoid electric shock from
the motor’s capacitors, disconnect power and wait at least 5
minutes before opening motor.

Symptom

Cause/Procedure

Motor rocks slightly

This is normal start-up for ECM

when starting

Motor won’t start

Check blower turns by hand

• No movement

• Check power at motor

• Check low voltage (24 Vac R to C) at motor

• Check low voltage connections

(G, Y, W, R, C) at motor

• Check for unseated pins in connectors on

motor harness

• Test with a temporary jumper between R - G

• Check motor for tight shaft

• Perform motor/control replacement check

Perform Moisture Check

• Motor rocks,

• Check for loose or compliant motor mount

but won’t start

• Make sure blower wheel is tight on shaft

• Perform motor/control replacement check

Motor oscillates up

• It is normal for motor to oscillate with no load

& down while being

on shaft

tested off of blower

Motor starts, but
runs erratically

• Varies up and down

• Check line voltage for variation or “sag”

or intermittent

• Check low voltage connections

(G, Y, W, R, C) at motor, unseated pins in

motor harness connectors

• Check “Bk” for erratic CFM command (in

variable-speed applications)

• Check out system controls, Thermostat

Perform Moisture Check

• “Hunts” or “puffs” at

• Does removing panel or filter reduce

high CFM (speed)

“puffing”?

- Reduce restriction

- Reduce max airflow

• Stays at low CFM

• Check low voltage (Thermostat) wires and

despite system call

connections

for cool or heat CFM

• Verify fan is not in delay mode; wait until

delay complete

• “R” missing/not connected at motor

• Perform motor/control replacement check

• Stays at high CFM

• “R” missing/not connected at motor

• Is fan in delay mode? - wait until delay time

complete

• Perform motor/control replacement check

• Blower won’t shut off

• Current leakage from controls into G, Y or W?

Check for Triac switched thermostat or solid-

state relay

Excessive noise

• Determine if it’s air noise, cabinet, duct or

motor noise; interview customer, if necessary

• Air noise

• High static creating high blower speed?

- Is airflow set properly?

- Does removing filter cause blower to slow

down? Check filter

- Use low-pressure drop filter

- Check/correct duct restrictions

Symptom

Cause/Procedure

• Noisy blower or cabinet

Check for loose blower housing, panels, etc.

• High static creating high blower speed?

- Check for air whistling through seams in

ducts, cabinets or panels

- Check for cabinet/duct deformation

• “Hunts” or “puffs” at

Does removing panel or filter reduce

high CFM (speed)

“puffing”?

- Reduce restriction

- Reduce max. airflow

Evidence of Moisture

• Motor failure or

• Replace motor and Perform Moisture Check

malfunction has occurred

and moisture is present

• Evidence of moisture

Perform Moisture Check

present inside air mover

Do

Don’t

• Check out motor, controls,Automatically assume the motor is bad.
wiring and connections
thoroughly before replacing
motor

• Orient connectors down so • Locate connectors above 7 and 4 o’clock
water can’t get in

positions

- Install “drip loops”

• Use authorized motor and • Replace one motor or control model # with
model #’s for replacement another (unless an authorized replacement)

• Keep static pressure to a

• Use high pressure drop filters some have ½"

minimum:

H20 drop!

- Recommend high

• Use restricted returns

efficiency, low static filters

- Recommend keeping filters
clean.
- Design ductwork for min.
static, max. comfort
- Look for and recommend
ductwork improvement,
where necessary

• Size the equipment wisely • Oversize system, then compensate with low

airflow

• Check orientation before

• Plug in power connector backwards

inserting motor connectors • Force plugs

Moisture Check

• Connectors are oriented “down” (or as recommended by equipment
manufacturer)

• Arrange harness with “drip loop” under motor

• Is condensate drain plugged?

• Check for low airflow (too much latent capacity)

• Check for undercharged condition

• Check and plug leaks in return ducts, cabinet

Comfort Check

• Check proper airflow settings

• Low static pressure for lowest noise

• Set low continuous-fan CFM

• Use humidistat and 2-speed cooling units

• Use zoning controls designed for ECM that regulate CFM

• Thermostat in bad location?

troubleshooting Ge ecm

motors

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