BT 75 - Manual (Page 26)

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General information
BT Response 75 – Issue 2 – Edition 1 – 7/10/03
Your BT Response 75 is guaranteed for
a period of 12 months from the date of
purchase.
Subject to the terms listed below the
guarantee will provide for the repair of,
or at BT’s or its agent’s discretion the
option to replace the BT Response 75,
or any component thereof, (other than
batteries), which is identified as faulty
or below standard, or as a result of
inferior workmanship or materials.
Products over 28 days old from the date
of purchase may be replaced with a
refurbished or repaired product.
The conditions of this guarantee are:
• The guarantee shall only apply to
defects that occur within the 12 month
guarantee period.
• Proof of purchase is provided.
• The equipment is returned to BT or
its agent as instructed.
• This guarantee does not cover any
faults or defects caused by accidents,
misuse, fair wear and tear, neglect,
tampering with the equipment, or any
attempt at adjustment or repair other
than through approved agents.
• This guarantee does not affect your
statutory rights.
Pack the unit securely, preferably in the
original packaging. All parts must be
returned including the mains power
adaptor. We cannot take responsibility
for goods damaged in transit.
Guarantee
If you have to return your
BT Response 75
Within the 12 month guarantee period:
If you experience difficulty using the
product, prior to returning your
product, please read the Help section
beginning on page 21.
In the unlikely event of a defect
occurring, please return the product,
with the receipt, to the place of
purchase.
Outside of the 12 month guarantee
period:
If your product needs repair after the
guarantee period has ended, the repair
must meet the approval requirements
for connection to the telephone network.
We recommend that you contact BT’s
approved repair agent, TecLogic on
01672 564444 or a local qualified
repairer.