Using the packet and log trace, Using the packet and log trace -7, Using the packet and log tra – Bay Technical Associates RM356 User Manual

Page 109

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Reference Guide for the Model RM356 Modem Router

Troubleshooting

10-7

Using the Packet and Log Trace

You can diagnose PPP connection failures using the packet trace feature of the Model RM356
Modem Router.

To invoke the packet trace:

1.

Access the internal Manager of the router using a serial or Telnet terminal connection.

2.

If you will be tracing an outgoing call, go to Menu 11 (Remote Node Setup) and note
which remote node number, N, corresponds to the location you will be calling.

3.

Invoke the Command Interpreter Mode (Menu 24.8).

4.

Clear any existing trace information by entering:

rm356> sys trcl cl

5.

Turn on the trace log by entering:

rm356> sys trcl sw on

6.

Turn on the packet trace by entering:

rm356> sys trcp sw on

7.

Trace the call.

To trace an outgoing call, force the router to dial the remote node by entering:

rm356> dev dial N

(

N

is the remote node number shown in Menu 11.)

8.

Wait for the desired activity, and then display the trace log by entering:

rm356> sys trcl disp

or

sys trcp disp

The trace appears on the terminal screen. Use PageUp and PageDown to inspect the entire trace.

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