9 troubleshooting the lan interconnection – BNC 7000 Series User Manual User Manual

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VISA now allows you to communicate as a controller to the SERIES 7000.

2.4.7

Using Berkeley Nucleonics Application Programming Interface (API)

Please refer to the SERIES 7000 Programmer’s Manual to learn more about applying the API and

programming examples.

2.4.8

Installing the SERIES 7000 Graphical User Interface Software

Berkeley Nucleonics’s graphical user interface provides an intuitive control of the SERIES 7000. The

Java based application runs under any Operating System including Windows™ 2000, XP, Vista, 7, or

8 with standard requirements. Only the Java runtime environment must be installed on the PC.

To install the GUI on the computer, insert the SERIES 7000 Software and Manual CD into the

CD/DVD drive or download the latest GUI setup file from the Berkeley Nucleonics website. If the setup

doesn’t start automatically double click on the setup.exe to run the auto-installer.

The self-extracting setup provides easy installation and de-installation of the software. The setup

program guides you in a few steps though the installation process. In case the Java Runtime

Environment is not installed on your current computer, the setup procedure automatically will assist

you with the installation of the required version. For this you will need an internet connection.

2.4.9

Troubleshooting the LAN Interconnection

Software does not install or start properly

• Make sure your installation CD is not damaged.

• Verify that the Java Runtime Environment is installed

Software cannot detect any SERIES 7000

• Make sure you have connected both PC and SERIES 7000 to a common network.

• If connecting with USB, make sure that the IVI drivers have been installed during GUI

installation (default). The drivers can be reinstalled using the GUI setup procedure.

• Note that detection of the SERIES 7000 can take several seconds if your PC is configured to

work with an external DHCP server but the DHCP is not available. In some cases the

connection may even fail completely. Check your NIC configuration using IPCONFIG tool.

IPCONFIG /RELEASE and IPCONFIG /RENEW will update the NIC IP. Preferably work with

fixed IP instead.

• Make sure that your (software) firewall enables the SERIES 7000 software to setup a TCP/IP

connection within the LAN. Under Windows XP you can do that like this:

Open Control Panel under Settings in your Start menu. Then go to Windows Firewall. Click on

Exceptions and then add Program. If the SERIES 7000 Software is in this list choose it and

click OK otherwise you have to browse for the path to Berkeley Nucleonics Software. Finally

close all open dialogs with OK. Now your Windows™ Firewall is ready for SERIES 7000.

Berkeley Nucleonics Corporation 2955 Kerner Blvd., San Rafael, CA 94901

Phone: 415-453-9955, Fax: 415-453-9956, Email: [email protected], Web:

www.berkeleynucleonics.com

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