6 troubleshooting the lan interconnection, 7 shutting down the benchtop microwave source, Troubleshooting the lan interconnection – BNC 835 User Manual User Manual
Page 12: Shutting down the benchtop microwave source
Berkeley Nucleonics Corporation 2955 Kerner Blvd., San Rafael, CA 94901
Phone: 415-453-9955, Fax: 415-453-9956, Email: [email protected], Web: www.berkeleynucleonics.com
installed on your current Windows™ operating system, the setup procedure will assist you
automatically to install the required version. For this you will need an active internet connection.
2.4.6
Troubleshooting the LAN Interconnection
Software does not install properly
• Make sure your installation CD is not damaged.
• When Microsoft .NET Framework is not installed make sure that your computer is connected
to the internet during installation of the Berkeley Nucleonics Software. If no internet connection
is available, install the .NET™ Framework that is available on the installation CD.
Software cannot detect any instrument
• Make sure you have connected both computer and instrument to a common network.
• If a direct connection is used you may require to reset your computer Ethernet controller
(depending on the configuration). Note that in that case detection of the instrument can take
a considerable amount of time if your computer is configured to work with an external DHCP
server. In some cases the detection may even fail completely. Configure your computer
network controller to an appropriate fixed IP instead.
• Make sure that your software firewall enables the GUI to setup a TCP/IP connection via the
LAN. Under Windows XP you can do that like this:
Open Control Panel under Settings in your Start menu. Then go to Windows Firewall. Click on
Exceptions and then add Program. If the GUI is in this list, choose it and click OK otherwise
you have to browse for the path to GUI installation directory. Finally close all open dialogs with
OK. Now your Windows™ Firewall will not block requests from the GUI.
2.4.7
Shutting Down the BENCHTOP MICROWAVE SOURCE
Press the line on/off switch on the rear panel to off.