Chapter vi: troubleshooting – AirLive WT-2000ARM User Manual

Page 58

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AirLive WT-2000ARM User’s Manual

53

Chapter VI: Troubleshooting

1.

The LAN LED on the front panel does not light up.

STEPS CORRECTIVE

ACTION

1

Check the Ethernet cable connections between your ADSL2+ Router and the

computer or hub.

2

Check for faulty Ethernet cables.

3

Make sure your computer’s Ethernet card is working properly.

4

If these steps fail to correct the problem, contact your local distributor for

assistance.

2.

The ADSL LED on the front panel does not light up.

STEPS CORRECTIVE

ACTION

1

Check the telephone wire and connections between ADSL2+ Router DSL port

and the wall jack.

2

Make sure that the telephone company has checked your phone line and set it

up for DSL service.

3

Reset your ADSL line to reinitialize your link to the DSLAM.

4

If these steps fail to correct the problem, contact your local distributor for

assistance.

3.

I cannot access the web management.

STEPS CORRECTIVE

ACTION

1

Make sure you are using the correct IP address of ADSL2+ Router. Check the

IP address of ADSL2+ Router.

2

Your computer and ADSL2+ Router’s IP addresses must be on the same

subnet for LAN access.

3

If you changed ADSL2+ Router’s LAN IP address, then enter the new one as

the URL.

The following procedures will help you to check the current IP Address setting of your computer. You

can compare if your computer and router’s IP Addresses are in the same subnet.

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