Allworx Call Assistant 2_5 - Manual (Page 5)

Call Assistant 2.5 Quick Reference Guide
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© 2013 Allworx Corp, a Windstream company. All rights reserved. All other names may be trademarks or registered trademarks of their
respective owners.
Revised: April 19, 2013
Page 1
1 Introduction
The Allworx Call Assistant is a graphical application intended to be used by an individual functioning
in the role of an operator or receptionist. Call Assistant allows operators and receptionists to monitor
the state of every line in the system and dispatch calls by answering, transferring, parking or
sending them to voicemail.
Call Assistant is a fully-integrated PC software tool. When licensed on the Allworx server, the
intuitive design works in combination with any Allworx IP phone.
Call Assistant is easy to operate so you will be confident using most of its features after just a few
minutes without reading a reference manual! This quick start guide will get you started and give you
instructions on a few areas on which you might need help.