Back cover, Rockwell automation support, Installation assistance – Rockwell Automation 1738-IT2IM12 ArmorPoint RTD and Thermocouple Modules, Series A User Manual

Page 16: New product satisfaction return, Documentation feedback

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Rockwell Automation Support

Rockwell Automation provides technical information on the Web to assist you in using its products. At

http://www.rockwellautomation.com/support/

, you can find technical manuals, a knowledge base of FAQs,

technical and application notes, sample code and links to software service packs, and a MySupport feature
that you can customize to make the best use of these tools.

For an additional level of technical phone support for installation, configuration and troubleshooting, we
offer TechConnect support programs. For more information, contact your local distributor or Rockwell
Automation representative, or visit

http://www.rockwellautomation.com/support/

.

Installation Assistance

If you experience a problem within the first 24 hours of installation, please review the information that's
contained in this manual. You can also contact a special Customer Support number for initial help in getting
your product up and running.

New Product Satisfaction Return

Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from
the manufacturing facility. However, if your product is not functioning and needs to be returned, follow
these procedures.

Documentation Feedback

Your comments will help us serve your documentation needs better. If you have any suggestions on how to
improve this document, complete this form, publication

RA-DU002

, available at

http://www.rockwellautomation.com/literature/

.

United States or Canada

1.440.646.3434

Outside United States or
Canada

Use the

Worldwide Locator

at

http://www.rockwellautomation.com/support/americas/phone_en.html

, or

contact your local Rockwell Automation representative.

United States

Contact your distributor. You must provide a Customer Support case number
(call the phone number above to obtain one) to your distributor to complete
the return process.

Outside United States

Please contact your local Rockwell Automation representative for the return
procedure.

Publication 1738-IN005B-EN-E - January 2013

Supersedes Publication 1738-IN005A-EN-E - June 2004

Copyright © 2013 Rockwell Automation, Inc. All rights reserved.

Allen-Bradley, Rockwell Automation, ArmorPOINT, and TechConnect are trademarks of Rockwell Automation, Inc.

Trademarks not belonging to Rockwell Automation are property of their respective companies.

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