BBE DS48 - Manual (Page 37)

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SERVICE • WARRANTY • MAINTENANCE
11 SERVICE
We recommend that if at all possible, a BBE DS48 that requires service be sent to our
facility in Huntington Beach, California. We request that a “RETURN AUTHORIZATION” be
issued by the dealer from whom you purchased the unit. If this is not possible, call BBE
Sound, Inc. directly at (714) 897-6766, extension 116 to obtain a “RETURN AUTHORIZA-
TION”. Include a copy of the bill of sale with the unit when it is shipped to BBE Sound, Inc.
so that the service can be expedited.
As the repair turnaround time is minimal, we request that the unit be sent to BBE Sound,
Inc. We also need to add reliability data to our files so that future revisions may be under-
taken, if necessary, to improve the product. If unit has been purchased outside the US,
please contact your national distributor.
12 WARRANTY
Warranty registration of the unit to BBE Sound, Inc. is not necessary. It is strongly recom-
mended that you retain a copy of the bill of sale for future reference.
IT IS THE SOLE RESPONSIBILITY OF THE END USER TO PROVIDE THE BILL OF SALE OR
OTHER MEANS OF PROOF OF PURCHASE TO VALIDATE THE WARRANTY IF WARRANTY
SERVICE IS REQUESTED.
The BBE DS48 DIGITAL SPEAKER PROCESSOR is warranted against defects in material
and workmanship for a period of two (2) years from date of purchase from BBE Sound
Inc. or from an authorized dealer. During this period, we will repair units free of charge
providing that they are shipped prepaid to BBE Sound, Inc., 5381 Production Drive,
Huntington Beach, CA 92649. We will pay return UPS shipping charges within the USA. All
charges related to non-UPS shipping, including customs clearance, will be billed. The
warranty will be honored for the longer of either 90 days from the date of any service or
the remainder of the original 2 Year factory warranty. This warranty will be considered null
and void by BBE Sound, Inc. if any of the following is found:
1. The equipment has been physically damaged.
2. The equipment shows signs of abuse.
3. The equipment has been electrically damaged by improper connection
or attempted repair by the customer or unauthorized third party.
4. The equipment has been modified without authorization.
5. The bill of sales indicates that the purchase date of the equipment