Figure 13 callout exceptions tab – CTL Instant Notify User Manual

Page 15

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Creating a Notification List

Instant Notify User Manual

11

To set the allowed and denied dates and times for this callout list, select the
Callout Exceptions TAB.

Figure 13 Callout Exceptions TAB

The client software comes with the examples for reference as shown in Figure 13.
There are two distinct sections labeled Calls Allowed and Calls Disallowed.
These settings pertain to the notification list that you are currently creating or
modifying. Each notification list can have different allowed and disallowed callout
settings. The combination of the two sections makes notification callout
restrictions extremely flexible.

In this sample screen, callouts are allowed from 8 AM to 6 PM any day of the
week, any day of the month, and any month of the year. In other words, it can
make calls anytime between 8 AM and 6 PM except for the holidays listed in the
Calls Disallowed section. You can check the restriction boxes to create day of
week, day of month and month of year only restrictions in any combination. If you
need to narrow the callout even further such as no calls during lunch time etc, you
can click the NEW button in the Allowed or Disallowed sections to present finer
tod/dow/dom/moy (time of day/day of week/day of month/month of year) callout
windows.
The Disallowed section usually contains the major holidays when callouts should
not take place.

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