CTL Instant Notify - Manual (Page 5)

Introduction
Instant Notify User Manual
1
Introduction
Overview
Instant Notify automatically sends customizable voice or text messages to
recipients immediately or based on a scheduled date and time. Each user can create
and manage their notification callout lists. The user specifies information about
each list and its members that will receive the notification message. They also
determine the start and stop dates and times for the notification message delivery.
Notification messages can be in the form of:
 User recorded voice telephone message
 Email Message
 SMS (Short Message Service) to mobile devices
 All of the above
The user created callout lists can be created manually or imported from an existing
compatible structured data file. The recipient member’s First and Last name,
Phone number(s) and Email address can be imported from an existing Comma
Separated Value (CSV) or equivalent database type file.
Administrators and Users
There are multiple levels of access reserved for each type of person logging into
Instant Notify. Since Instant Notify can be accessed via an on-site PC or by calling
in to the Telephone User Interface (TUI), all levels of login consist of a unique
numeric user ID and a numeric password.
The person assigned as Administrator is responsible for creating the User
accounts information and callout level priorities for each user. Only the person
with Administrator level privileges is allowed to create or delete Users.
Users are assigned a numeric identification and default numeric password by the
Administrator. After logging in to Instant Notify, the user may change their
password. Each User may use the simple step-by-step Wizard or easy to follow
screens to create multiple notification lists consisting of list members, notification
text and/or a callout voice message. The voice message for the list may be
recorded by the user or may be selected from a list of messages previously
recorded.
The rest of this manual assumes that the Instant Notify server has been installed
and Instant Notify User Software has been installed on at least 1 PC from which
the Administrator and Users will log in.