Metrohm NIRS XDS RapidContent Analyzer - Manual (Page 18)

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1. Vision cannot see any
instrument on the connection
path.
Click on the “down arrow” at the
right side of the empty field to
see if instrument(s) are shown.
Solution: By expanding the field,
Vision can display the
instruments shown.
Note that only the top
instrument, Serial #3010-0878, is
“Available”. Highlight it and click
“OK”.
2. Vision still sees no
instrument(s) after expanding the
field.
This indicates connection or
network issues.
Verify Cable Type:
Verify correct cable type for hookup. Most networks use “patch” cables. Free-standing systems use a
“crossover cable”. Power down the XDS instrument, then power it back up. Wait 120 seconds for the
XDS instrument to fully reset its communication. If an instrument is shown, proceed to “Acquire”,
“Connect” in Vision.
If this does not resolve the problem, continue to the next section.
3.6.1 Network Troubleshooting Overview
If no XDS instrument shows as “available”, there may be a setting which should be changed. It may
be necessary to contact your IT department for assistance with these issues.
First, verify that the network has a DHCP Server. If no DHCP server is available, the instrument must
be connected by Direct connection, using a crossover cable. If this is the case, proceed to the section
entitled “Direct Connection Troubleshooting Overview”.
Network Solution 1:
Check Internet Protocol (TCP/IP) Properties. (You may need to contact your IT department to follow
these steps.)
• Click on Start, then Control Panel
• Double-click on Network Connections