6 warranty and conformity, 1 warranty – Metrohm 857 Titrando User Manual

Page 34

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4 Appendix

30

825 Lab Link, Instructions for Use

4.6 Warranty and conformity

4.6.1 Warranty

The warranty on our products is limited to defects that are trace-
able to material, construction or manufacturing error which occur
within 12 months from the day of delivery. In this case the defects
will be rectified in our workshops free of charge. Transport costs
are to be paid by the customer.
For day and night operation the warranty is limited to 6 months.
Glass breakage in the case of electrodes or other parts is not
covered by the warranty. Checks which are not a result of material
or manufacturing faults are also charged during the warranty pe-
riod. For parts from outside manufacturers, insofar as these con-
stitute an appreciable part of our instrument, the warranty stipula-
tions of the manufacturer in question apply.
With the regard to the guarantee of accuracy the technical speci-
fications in the instruction manual are authoritative.
Concerning defects in materials, construction or design as well as
the absence of guaranteed features the purchaser has no rights
or claims except those mentioned above.
If damage of the packaging is evident on receipt of a consign-
ment or if the goods show signs of transport damage after un-
packing, the carrier must be informed immediately and a written
damage report demanded. Lack of an official damage report re-
leases Metrohm from any liability to pay compensation.
If any instruments and parts have to be returned then the original
packaging should be used if at all possible. This applies above all
to instruments, electrodes, buret cylinders and PTFE pistons. Be-
fore embedment in wood shavings or similar material the parts
must be packed in a dustproof package (for instruments the use
of a plastic bag is essential). If open assemblies are included that
are sensitive to electromagnetic voltages (e.g. data interfaces,
etc.) then these must be returned in the associated original pro-
tective packaging (e.g. conductive protective bag). (Exception:
assemblies with a built-in voltage source belong in non-
conductive protective packaging).
For damage which arises as a result of non-compliance with
these instructions no warranty responsibility whatsoever will be
accepted by Metrohm.

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