BT 1500 - Manual (Page 46)

43
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197
Answering machine
problems Possible cause Solution
• General problems. None of the answering machine
functions will operate while the
telephone is in use. Ensure that the telephone is not in
use before operating the
answering machine.
• Distorted outgoing message.
• Faint outgoing message.
• Noisy outgoing message. The answering machine has a
very sensitive microphone. This
picks up any background noise.
If you record your outgoing
message too quietly or from
too far away the sensitivity of
the microphone increases to
compensate and will pick up
more background noise. Record your outgoing message at
a reasonable volume 20cm away
from the microphone in a quiet
environment.
• Will not record incoming
messages.
The answering machine is
switched off.
The answering machine is full.
Outgoing message setting could
be set to Answer Only.
Switch the answering machine on
manually or by remote control.
Delete some or all of your
messages manually or by remote
control, to make room for new
messages.
Change outgoing message
setting to Answer and Record,
see page 18
• No call screening from the
base unit.
• Cannot hear messages when
played.
The volume is set too low.
VIP setting is ON.
The volume is set too low.
Increase the volume to a suitable
level using the volume control.
Switch VIP OFF.
Increase the volume to a suitable
level using the volume control.
• When accessing your machine
remotely, your Security PIN
Code does not work.
Incorrect Security PIN Code
entered.
You may be dialling from
a telephone with pulse
dialling mode set.
Change your Security PIN Code.
See page 31.
Use a Touchtone TM telephone.
If you are still experiencing difficulties please call the Helpline on 0845 769 7146.