FORD 2014 Mustang v.2 - Manual (Page 350)

Phone issues
Issue Possible
cause(s)
Possible solution(s)
During a call, I can
hear the other
person but they
cannot hear me. Possible phone
malfunction. Try turning off the device,
resetting the device, removing the
device’s battery, then trying again.
SYNC is not able
to download my
phonebook.
• This is a
phone-dependent
feature, OR
• Possible phone
malfunction. • Go to the website to review
your phone’s compatibility.
• Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
• Try pushing your phonebook
contacts to SYNC by using the
Add Contacts feature.
• Use the SYNCmyphone feature
available on the website.
The system says
Phonebook
Downloaded but
my phonebook in
SYNC is empty or
is missing
contacts. Limitations on
your phone’s
capability.
• Try pushing your phonebook
contacts to SYNC by using the
Add Contacts feature.
• If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
• Remove any pictures or special
ring tones associated with the
missing contact.
SYNC® 349
2014 05+ Mustang (197)
Owners Guide gf, 2nd Printing, May 2013
USA (fus)