FORD 2013 Edge v.1 - Manual (Page 413)

Phone issues
Issue Possible
Cause(s)
Possible Solution(s)
I’m having trouble
connecting my
phone to SYNC. This is a phone
dependent
feature, OR
Possible phone
malfunction. Go to the website to review your
phone’s compatibility.
Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
Try deleting your device from
SYNC, deleting SYNC from your
device and trying again.
Check the security and “auto
accept/prompt always”’ settings
relative to the SYNC Bluetooth
connection on your phone.
Update your device’s software
firmware.
Turn off the Auto phonebook
download setting.
Text messaging is
not working on
SYNC. This is a phone
dependent
feature, OR
Possible phone
malfunction. Go to the website to review your
phone’s compatibility.
Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
SYNC
ா
413
2013 Edge (edg)
Owners Guide gf, 1st Printing
USA (fus)