Symptoms and solutions, You cannot turn on the projector, You cannot project an image from the projector – Canon HDMI SX800 User Manual
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Troubleshooting
App
endix
Symptoms and Solutions
■You cannot turn on the projector.
■You cannot project an image from the projector.
Cause
Countermeasure
The power cord is not connected
correctly.
Check whether the power cord is connected correctly. (
)
Check that [Key lock] is not enabled. (
)
The power cord has just been con-
nected.
You cannot turn on the projector until the POWER indicator
turns red after connecting the power plug. (
The lamp cover is open.
Unplug the power cord from the power outlet and correctly
install the lamp cover and then turn on the projector again.
The safety device has activated
because you put the projector in
the carrying bag during the cooling
fan was rotating.
When the safety device is active, the POWER lamp does not
turn on when you connect the power cord. You cannot
release the safety device. Contact your dealer.
The safety device is activated
because the air intake or the
exhaust vent is blocked and the
internal temperature of the projec-
tor is increased.
When the safety device is active, the POWER lamp does not
turn on when you connect the power cord. You cannot
release the safety device for safety reason. Remove any
obstacle that is blocking the air intake or exhaust vent and
contact your dealer.
Cause
Countermeasure
Any connection cable is con-
nected incorrectly.
Check whether the projector is connected to the computer or
AV equipment correctly. (
20 seconds have not passed since
the projector was turned on.
When the projector is turned on, the Opening window is dis-
played for approximately 20 seconds. To project an image
immediately, press the OK button on the remote control or
top control. (
No image is sent from the AV
equipment.
Check that an image is played on the connected digital
camera, video camcorder, DVD, etc.
The wrong video terminal or signal
type is selected.
Check that the correct video terminal and signal type are
selected. (
No input signal type has been
selected.
Press the INPUT button to select an appropriate input signal
type. (
The video signal type is incorrect.
Check whether the selected signal type is correct. (
The BLANK function has been
selected.
Press the BLANK button on the remote control. (
No image is sent due to the prob-
lem in the computer.
Turn on the projector and computer in this order again.