You cannot hear sound – Canon HDMI SX800 User Manual
Page 128
Troubleshooting
128
■A digital camera or USB flash memory is not recognized. (SX80)
■You cannot hear sound.
Cause
Countermeasure
The external monitor output is not
set on the notebook computer cor-
rectly.
Turn on the external monitor output on the notebook com-
puter. To turn on the external monitor output, press the [LCD]
or [VGA] function key or a key with an icon for the external
monitor, while holding down the [Fn] key on the keyboard of
the notebook computer. (
)
The combination of keys used to perform this operation varies
among computer manufacturers. For more detailed informa-
tion, refer to the User's Manual that came with your com-
puter.
The displayed image is not the
same as that displayed on the
computer.
Check whether the dual screen (multi-display) mode is
selected on the computer. If the dual screen mode has been
selected, change it to the simultaneous display mode on the
computer.
The output setting method varies among computer manufac-
turers. For more detailed information, refer to the User's Man-
ual that came with your computer.
The lens cap is not removed.
Remove the lens cap.
Cause
Countermeasure
PictBridge is not supported.
Equipment not supporting PictBridge is not recognized.
Refer to the User's Manual for the relevant equipment.
(
)
The mass storage class is not sup-
ported.
USB flash memory not supporting the mass storage class is
not recognized. Refer to the User's Manual for USB flash
memory. (
Cause
Countermeasure
The audio cable is not connected
correctly.
Check the cable connection of the audio cable. (
)
The MUTE function is enabled.
Press the MUTE button on the remote control. (
The volume level is adjusted to the
minimum.
Press the VOL button on the remote control or the VOL+ but-
ton on the top control to adjust the volume level. (
An audio cable with a built-in resis-
tor is used.
Use an audio cable without a built-in resistor.