Trouble shooting guide – Catler JE 8011 User Manual

Page 28

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TROUBLE SHOOTING GUIDE

TROUBLE SHOOTING GUIDE

POSSIBLE PROBLEM

EASY SOLUTION

Machine will not work when
switched “ON”.

The safety locking arm may not be correctly engaged in the vertical operating position with the locking arm
located into the two grooves on either side of the juice cover (see picture on page 10, step 4).

Check the Overload Protection Button on the bottom of the Motor Base to check if the safety device has not
been activated (see Note 3. on page 18 ‘Operating your juicer’). The Overheating protection device has not been
activated automatically, allow more time for the motor to cool down (see Note 1. on page 18 ‘Operating your
juicer’).

Motor appears to stall when juicing.

Wet pulp can build up under the cover if the juicing action is too vigorous. Try slower juicing action by pushing
the food pusher down more slowly. Clean the filter bowl surround, the juice disc and the juicer cover. Select speed
5 instead of the speed 1 setting.

The JE 8011 Juicer will automatically stop operating if the motor is stalled. This is a electronic safety feature. Either
too much food is being processed at one time or the pieces are not small enough. Try trimming food, cutting food
into smaller pieces of even size and/or processing a smaller amount per batch. If this occurs, the light surrounding
the “START | STOP” button will flash red.
To continue juicing, reset the Juicer by pressing the “START | STOP” button to ”OFF”, then clear the feed chute,
finally turn the appliance back on by pressing the “START | STOP” button to “ON”.

Hard fruits and vegetables will put excess strain onto the motor if a low speed is selected. Please refer to the
juicing guide on Page 12, to determine the correct speed for the fruits and vegetables selected on juicing.

Excess pulp building up the
Stainless Steel Filter Disc.

Stop the juicing process. Remove the juicer cover the Stainless Steel scrape off pulp. Re-assemble and begin
juicing again. Try alternating (soft and hard) vegetable and fruit varieties.

Pulp too wet and reduced extracted
juice.

Try a slower juicing action. Remove Juice Disc (refer page 9, steps 1–8) and thoroughly clean mesh walls with
a fine brush. Rinse Juice Disc under hot water. If the mesh holes are blocked, soak the Juice Disc in a solution of
hot water with 10% lemon juice to unblock the holes or wash in the dishwasher. This will remove excess fibre
built up (from fruit or vegetables) which could be inhibiting the juice flow.

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