Phone manager feature comparison – Avaya 40DHB0002USAR User Manual
Page 9
Getting Started
Phone Manager User Guide
Page 9
IP Office
40DHB0002USAR Issue 13a (22nd September 2005)
Phone Manager Feature Comparison
The following table highlights the difference between the three applications. Each of the items are
described in detail in the following sections.
Feature Phone
Manager
Lite
Phone
Manager Pro
Phone
Manager PC
Softphone
Make and receive calls via the application
Yes
Yes
Yes
Configure phone preferences
Yes
Yes
Yes
Configure keyboard shortcuts
Yes
Yes
Yes
Show the CLI (ANI) / Name display
Yes
Yes
Yes
Create Speed dials
Yes - 15
max
Yes -1000
max
Yes -1000 max
Create Busy Lamp fields (via speed dial)
Yes - 15
max
Yes -1000
max
Yes -1000 max
Create multiple speed dial tabs
(to group busy lamp field icons)
No
Yes - 10 tabs
max (100
speed dials
per tab)
Yes - 10 tabs
max (100
speed dials per
tab)
View internal users' status e.g. online*
Yes
Yes
Yes
Send Instant Messages (IM) to internal users *
Yes
Yes
Yes
View the application in Compact Mode
No
Yes
Yes
Create a local Phone Directory
No
Yes - 1000
max
Yes- 1000 max
View the Call history log for all and missed
messages
Yes Yes Yes
View a separate incoming/outgoing call log
No
Yes
Yes
Collect new voicemail messages
Yes
Yes
Yes
Have Voicemail box control from the
application. (Intuity and IP Office modes)
No Yes Yes
Create Personal Distribution List
(Intuity Mode only)
No Yes Yes
Assign incoming call scripting
No
Yes
Yes
Show the length of time spent on a call
No
Yes
Yes
Door opening control
No
Yes
Yes
Be able to monitor Queues
No
Yes
Yes
Conference Control Display
Yes
Yes
Yes
Conferencing Center action buttons
Yes
Yes
Yes
Screen Pop contacts
No
Yes
Yes
Simple Outlook contact record creation
No
Yes
Yes
Agent Mode
No
Yes
Yes
Distinctive Ringing (.WAV file)
No
Yes
Yes