Kontron VSBC-32 - Manual (Page 15)

VSBC-32 Preface
ID 21168, Rev. 04 Page xiii © PEP Modular Computers GmbH
Two Year Warranty
PEP Modular Computers grants the original purchaser of PEP products a TWO YEAR LIMITED
HARDWARE WARRANTY as described in the following. However, no other warranties that may be
granted or implied by anyone on behalf of PEP are valid unless the consumer has the express
written consent of PEP Modular Computers.
PEP Modular Computers warrants their own products, excluding software, to be free from
manufacturing and material defects for a period of 24 consecutive months from the date of
purchase. This warranty is not transferable nor extendible to cover any other users or long-
term storage of the product. It does not cover products which have been modified, altered or
repaired by any other party than
PEP Modular Computers or their authorized agents. Further-
more, any product which has been, or is suspected of being damaged as a result of negli-
gence, improper use, incorrect handling, servicing or maintenance, or which has been
damaged as a result of excessive current/voltage or temperature, or which has had its serial
number(s), any other markings or parts thereof altered, defaced or removed will also be
excluded from this warranty.
If the customer’s eligibility for warranty has not been voided, in the event of any claim, he may
return the product at the earliest possible convenience to the original place of purchase,
together with a copy of the original document of purchase, a full description of the application
the product is used on and a description of the defect. Pack the product in such a way as to
ensure safe transportation (see our safety instructions).
PEP provides for repair or replacement of any part, assembly or sub-assembly at their own
discretion, or to refund the original cost of purchase, if appropriate. In the event of repair,
refunding or replacement of any part, the ownership of the removed or replaced parts reverts
to
PEP Modular Computers, and the remaining part of the original guarantee, or any new
guarantee to cover the repaired or replaced items, will be transferred to cover the new or
repaired items. Any extensions to the original guarantee are considered gestures of goodwill,
and will be defined in the “Repair Report” issued by
PEP with the repaired or replaced item.
PEP Modular Computers will not accept liability for any further claims resulting directly or indi-
rectly from any warranty claim, other than the above specified repair, replacement or refund-
ing. In particular, all claims for damage to any system or process in which the product was
employed, or any loss incurred as a result of the product not functioning at any given time, are
excluded. The extent of
PEP Modular Computers liability to the customer shall not exceed the
original purchase price of the item for which the claim exists.
PEP Modular Computers issues no warranty or representation, either explicit or implicit, with
respect to its products’ reliability, fitness, quality, marketability or ability to fulfil any particular
application or purpose. As a result, the products are sold “as is,” and the responsibility to
ensure their suitability for any given task remains that of the purchaser. In no event will
PEP
be liable for direct, indirect or consequential damages resulting from the use of our hardware
or software products, or documentation, even if PEP were advised of the possibility of such
claims prior to the purchase of the product or during any period since the date of its purchase.
Please remember that no PEP Modular Computers employee, dealer or agent is authorized to
make any modification or addition to the above specified terms, either verbally or in any other
form, written or electronically transmitted, without the company’s consent.