Ring Communications CB901EX - Manual (Page 11)

April 2012 Operations Manual CB901EX
PRIORITY
When a station is programmed with the privelege “Priority” it may connect to a busy or privacy
station by dialing “0” . This is only possible if the busy station does not have Priority privelege.
PERSONAL QUEUE
Each intercom station has a Personal Queue. This queue is activated with privilege “Personal
Queue”. All received calls are then put in the personal que and the intercom station will ring (2 second
on, 3 second off) until the call is answered by pressing the 0-key. When the call is cancelled (X) the
next call in queue starts ringing after 2 seconds (programmable subscriber timer). With the privilege
“Automatic Answer” the call is automatically connected without pushing the 0-key.
Calls are inserted to the personal queue on a first in first out within each priority level (1-9). The
priority level is the Call Priority of the calling station (level 1 is highest priority). The calling station
may be connected to Ringing Tone, Program Channel or silence when in que. The personal queue may
be displayed and answered on a DAD104.
TRANSFER
Call Transfer is used to distribute incoming calls to additional intercom station. Call transfer is
using the personal que. Each subscriber may be programmed with 7 transfer numbers with delays.
When a call is place to the intercom station with “personal queue” the call will be inserted in the
personal que of the called station. When the transfer 1 delay expires the call will be placed in the
personal que of the transfer 1 intercom station. The transfer 2 delay is then activated and when it
expires the call is inserted in the personal que of the transfer 2 intercom station. This sequence is then
repeated for transfers 3-7 if programmed. The incoming call is now in the personal queue of multiple
intercom stations and when one of them answers the call it is removed from all the personal queues.
The transfer delay is 0 - 9 minutes or infinite. If a transfer station is in privacy then the delay to that
station is set to 0 and the call will transfer instantly (used for night transfer). Personal Queue is always
used when calls transfer to another intercom station independent of the “personal queue” privilege.
Page 11 of 77
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