Return material authorization, Address and telephone numbers – Kistler-Morse KM Weigh II User Manual

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Appendix. D. Kistler-Morse Service and Warranty

D-2

calibration process (if calibration could not be
performed while Kistler-Morse is on site) and
instruction covering operation and mainte-
nance of the system.

Note

The sensor and junction box installa-
tion, wiring of the sensors to the
junction boxes, startup assistance,
and on-site training described above is
included in the price for Kistler-Morse’s
Silo Solution, instrumenting skirt-
supported vessels with L-Cells or
Microcells.

Troubleshooting

Kistler-Morse will troubleshoot systems for
mechanical, electrical, calibration, and wiring
errors. Normal component repair and wiring
errors will be corrected, including replace-
ment of non-repairable printed circuit boards.

Service Calls

Kistler-Morse will perform on-site repair/
replacement services.

Return Material
Authorization

If a part needs to be sent to the factory for
repair, contact Kistler-Morse and request a
Return Material Authorization (RMA) number.
The RMA number identifies the part and the
owner and must be included with the part
when it is shipped to the factory.

Address and
Telephone Numbers

Kistler-Morse
150 Venture Boulevard
Spartanburg, SC 29306 USA

Phone: 864-574-2763
Toll Free (U.S.A. and Canada): 800-426-9010
Fax: 864-574-8063

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