Troubleshooting – AERCO KC1000 Heater 2002 User Manual

Page 66

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TROUBLESHOOTING

7-4

KC1000 WATER HEATER TROUBLESHOOTING TABLE – Continued

FAULT INDICATION

PROBABLE CAUSES

CORRECTIVE ACTION

FFWD TEMP

SENSOR FAULT

1. Loose or broken wiring.

2. Defective Sensor.

3. Incorrect Sensor.

1. Inspect feed forward (BTU transmitter) sensor for loose or

broken wiring.

2. Check resistance of sensor to determine if it is within

specification.

3. Ensure that the correct sensor is installed.

FLAME LOSS

DURING RUN

1. Worn Flame Detector or cracked

ceramic.

2. Defective Differential Regulator.


3. Poor combustion calibration.

4. Debris on burner.

5. Blocked condensate drain.

1. Remove and inspect the Flame Detector for signs of wear or

cracked ceramic. Replace if necessary.

2. Check gas pressure readings using a gauge or manometer into

and out of the Air/Fuel Valve to ensure that the gas pressure
into and out of the valve is correct.

3. Check combustion calibration. Adjust as necessary.

4. Remove the burner and inspect for any carbon or debris. Clean

and reinstall.

5. Remove blockage from condensate drain.

HEAT DEMAND

FAILURE

1. The Heat Demand Relays on the

Ignition/Stepper (IGST) board failed
to activate when commanded

2. Relay is activated when not in

Demand

1. Press CLEAR button and restart the unit. If the fault persists,

replace IGST Board.

2. Defective relay. Replace IGST Board.

HIGH EXHAUST
TEMPERATURE

1. Defective exhaust sensor.


2. Carboned heat exchanger due to

incorrect combustion calibration

1. Measure the actual exhaust temperature and continuity of the

exhaust sensor. If the exhaust temperature is less than 500

o

F

and the exhaust sensor shows continuity replace the sensor.

2. If exhaust temperature is greater than 500

o

F, check

combustion calibration. Calibrate or repair as necessary.

HIGH GAS

PRESSURE

1. Incorrect supply gas pressure.


2. Defective Supply Regulator or

Wrong Style Regulator

1. If using a non-lock up style regulator for the gas supply,

measure static gas pressure downstream, it should be 14”WC
or less. Adjust as necessary.

2. If gas supply pressure cannot be lowered, a lock-up style

regulator may be required or the supply regulator may be
defective.

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