12 customer information – Buick 2011 Enclave User Manual

Page 416

Advertising
background image

Black plate (12,1)

Buick Enclave Owner Manual - 2011

13-12

Customer Information

Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.

Repair Facility

GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. The dealer
may have a collision repair center
with GM-trained technicians and
state‐of‐the‐art equipment, or be
able to recommend a collision
repair center that has GM-trained
technicians and comparable
equipment.

Insuring The Vehicle

Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation
for damage repairs by using

aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is
not available from your current
insurance carrier, consider switching
to another insurance carrier.

If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.

If a Crash Occurs

If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.

Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.

Give only the necessary information
to police and other parties involved
in the crash.

For emergency towing see
Roadside Assistance Program
(U.S. and Canada) on page 13‑7
or
Roadside Assistance Program
(Mexico) on page 13‑9
.

Gather the following information:

.

Driver name, address, and
telephone number.

.

Driver license number.

.

Owner name, address, and
telephone number.

.

Vehicle license plate number.

.

Vehicle make, model, and
model year.

.

Vehicle Identification
Number (VIN).

Advertising