Customer information, Customer information 13-1 – CHEVROLET 2013 Camaro User Manual

Page 371

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Chevrolet Camaro Owner Manual - 2013 - CRC - 4/18/12

Customer Information

13-1

Customer
Information

Customer Information

Customer Satisfaction

Procedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-2

Customer Satisfaction

Procedure (Mexico) . . . . . . . . 13-3

Customer Assistance Offices

(U.S. and Canada) . . . . . . . . . 13-5

Customer Assistance Offices

(Mexico) . . . . . . . . . . . . . . . . . . . . 13-5

Customer Assistance for Text

Telephone (TTY) Users (U.S.
and Canada) . . . . . . . . . . . . . . . 13-6

Online Owner Center . . . . . . . . 13-6
GM Mobility Reimbursement

Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-7

Roadside Assistance Program

(Mexico) . . . . . . . . . . . . . . . . . . . . 13-7

Roadside Assistance

Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . 13-11

Scheduling Service

Appointments (U.S. and
Canada) . . . . . . . . . . . . . . . . . . 13-13

Courtesy Transportation

Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . 13-13

Collision Damage Repair

(U.S. and Canada) . . . . . . . . 13-14

Service Publications

Ordering Information . . . . . . 13-17

Reporting Safety Defects

Reporting Safety Defects to

the United States
Government . . . . . . . . . . . . . . . 13-18

Reporting Safety Defects to

the Canadian
Government . . . . . . . . . . . . . . . 13-18

Reporting Safety Defects to

General Motors . . . . . . . . . . . 13-18

Vehicle Data Recording and
Privacy

Vehicle Data Recording and

Privacy . . . . . . . . . . . . . . . . . . . . 13-19

Event Data Recorders . . . . . . 13-19
OnStar

®

. . . . . . . . . . . . . . . . . . . . 13-20

Infotainment System . . . . . . . . 13-20
Radio Frequency

Identification (RFID) . . . . . . . 13-20

Radio Frequency

Statement . . . . . . . . . . . . . . . . . 13-21

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