Roadside assistance program (mexico), Roadside assistance program, Mexico) -9 – CHEVROLET 2011 Suburban User Manual

Page 501: Customer information 13-9

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Chevrolet Tahoe/Suburban Owner Manual - 2011

Customer Information

13-9

Services Specific to Canadian
Purchased Vehicles

.

Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.

.

Lock-Out Service: Vehicle
registration is required.

.

Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. There is a
limit of six requests per year.
Additional travel information is
also available. Allow three
weeks for delivery.

.

Trip Interruption Benefits and
Assistance:
Must be over
250 kilometers from where
your trip was started to
qualify. General Motors of
Canada Limited requires
pre-authorization, original
detailed receipts, and a copy
of the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.

.

Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.

Roadside Assistance
Program (Mexico)

Roadside Assistance is available
24 hours a day, 365 days of
the year.

For detailed information about
Roadside Assistance, please see
the brochure provided with your
new vehicle or visit our website at:
www.chevrolet.com.mx. Navigate
the site and click on “Asistencia en
el Camino.” E-mail correspondence
should be sent to:
[email protected].

To contact Roadside Assistance by
phone, use the following numbers:

Mexico

01-800-466-0800

United States

1-866-466-8901

Canada

1-800-268-6800

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