Roadside service, Roadside service -6, Onstar – Cadillac SRX 2010 User Manual

Page 444: 6 customer information

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Cadillac SRX Owner Manual - 2010

12-6

Customer Information

General Motors of Canada
also has a Mobility Program.
Call 1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.

Roadside Service

In the United States or Canada,
call 1-800-882-1112.

Text Telephone (TTY), U.S. only,
call 1-888-889-2438.

Service is available 24 hours a day,
365 days a year.

Calling for Service

When calling Roadside Service,
have the following information
ready:

.

Your name, home address, and
home telephone number

.

Telephone number of your
location

.

Location of the vehicle

.

Model, year, color, and license
plate number of the vehicle

.

Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle

.

Description of the problem

Coverage

Services are provided up to
5 years/160 000 km (100,000 miles),
whichever comes first.

In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.

Roadside Service is not a part of
the New Vehicle Limited Warranty.
Cadillac and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Service program at
any time without notification.

Cadillac and General Motors of
Canada Limited reserve the right
to limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.

Cadillac Owner Privileges™

.

Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.

.

Lock‐Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.

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