Accessories, Ordering replacement parts, Service – Kenmore 70089 User Manual

Page 27: Accessories ordering replacement parts, Troubleshooting, Assistance and service

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Troubleshooting

Problem

Possible Cause

Solution

Unit does not

adequately cool room

or area.

• Desired temperature set too high.

• Excessive heat or moisture in area.

• Dirty condenser or evaporator coils.

• Reduce temperature setting to more

comfortable level.

• Close blinds or curtains on windows

exposed to direct sunlight. Vent
steam from open cooking
containers, showers, etc., from
cooling area. Avoid use of heat-
producing appliances during hottest
part of day.

• Clean coils. See Maintenance

Procedures.

Unit mns excessively
long.

• Unit replaces older model.

• New high-efficiency compressor runs

more frequently, but uses less

energy, than older, less efficient

models.

Water (condensate) in
base pan drips into

room.

• Unit improperly installed.

• Depending on model, unit must be

installed with slope of

% "

to %" to

outside. See Installation Instructions.

Unit noisy.

• Unit improperly installed, causing vibration

when operating.

• Water noise whenever fan mns.

• Loose screws or parts.

• Review installation procedures.

Ensure alt mounting hardware is

tight and secure.

• Normal, especially during periods of

high humidity.

• Remove chassis from outer case.

Check for loose or missing screws.
Tighten and replace as required.

Assistance and Service

Accessories

Charcoai Air Purification Fitter—Used with permanent air

filter, disposable charcoal air purification filter further

reduces smoke, pollen, dust, pet dander, and odors in
cooled area. Order part number 20056001 (7000 and
9000 Btu units), 20064601 (12000 Btu units), or
20075401 (18000 Btu units). Accessories for Kenmore
Room Air Conditioners are available at local Sears stores
or can be ordered by calling 1 -800-366-PART (1 -800-366­
7278) any time between 7 am and 7 pm, 7 days a week.

Ordering Replacement Parts

Replacement parts are available at many local Sears
stores or can be ordered by calling 1 -800-366-PART
(1-800-366-7278) any time between 7 am and 7 pm,
7 days a week.

Service

Authorized Sears service is available nationwide.

Professional technicians, trained by Sears, ensure any
required sen/ice is performed quickly and correctly,
using only authorized replacement parts.

For additional protection, considera Sears maintenance

agreement. Like all Sears appliances, Kenmore Room Air
Conditioners are designed and manufactured to provide
years of dependable operation. Every unit is tested—
during manufacturing and before shipping—^to ensure it
works properly. But, tike all mechanical devices, some
service may be required over the life of the unit. A Sears

maintenance agreement, in conjunction with the Sears

warranty, provides the best insurance available against

unexpected repair bills. Call 1 -800-827-6655 for
informatran.

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