Troubleshooting, Back of faceplate timer (pwa), Remove the top cover and salt tank cover – Kenmore GENIUS II 625.34867 User Manual

Page 21: Service tech information

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SECTION 5

SERVICE TECH INFORMATION

5A.

TROUBLESHOOTING

Keep this manual with your water softener. If repairs are needed, the service technician must have the information
on the following 8 pages. For telephone assistance, call toll free, 1-800-426-9345.

WIRING SCHEMATIC

BACK OF FACEPLATE

TIMER (PWA)

^ WPUT MOTQB

Q g [ 1

24VAC

Transformer

Tank Light

Motor, 24VAC

POS/TURBINE

!----- 1 C

gm

o

Turbine
Sensor

¿iü

c

4

I

ÌND

5

.

L_

-O”

■^NC Position

»NO

ALWAYS MAKE THESE INITIAL CHECKS FIRST

1.

Does the time display show the correct time of day?

—If display is blank, check power source to the soft­

ener.

—If time is flashing, power was off for over 24 hours. The

softener resumes normal operation but regenerations
occur at the wrong time.

—If an error code (Example: Err3) shows in the faceplate

display, go to

AUTOMATIC

ELECTRONIC DIAGNOS­

TICS.

.

2.

Plumbing bypass valve(s) must be in

full service

position.

3- The inlet and outlet pipes must connect to the softener

inlet and outlet respectively.

4. Is the transformer plugged into a “live”, grounded wall

oudet, and the power cable fastened securely?

5. The valve drain hose must be free of kinks and sharp

bends, and not elevated over 8 ft. above the floor.

REMOVE THE TOP COVER AND SALT TANK COVER

6.

Is there salt in the storage tank? If you are using

potassium chloride,

did you reset the timer in step 5,

page 7.

7.

Is the brine tubing connected? (See water flow

diagrams).

8. Is the brine valve float set right? (See page 24).

9.

Press the #1 SELECT button 2 times to display the

hardness setting. Be sure it is the correct setting for the
household’s water supply. (Make a hardness test of the
raw water and compare with the hardness setting. Also
test a soft water sample to verify if a problem exists.)

Press the #1 SELECT button twice more to return to
present time in the display.

If you do not find the problem after making initial checks,

do the

MANUAL

INITIATED ELECTRONIC DIAGNOSTICS,

and the MANUAL ADVANCE REGENERATION CHECK.

21

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