Troubleshooting, Manual advance regeneration check, Service tech. information – Kenmore GENIUS II 625.34867 User Manual

Page 24

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SECTION 5

SERVICE TECH. INFORMATION

5A.

TROUBLESHOOTING

MANUAL ADVANCE REGENERATION CHECK

This check verifies proper operation of the valve

motor, brine tank fill, brine draw, regeneration flow
rates, and other controller functions. Always make
the

initial

checks,

and

the

manual

initiated

diagnostics.

NOTES: The faceplate display must show a steady
time (not flashing). If an Error code shows, first press
the #1 SELECT button to enter the diagnostic display.

1. Press the ON/OFF-HOLD button and hold in for 3

seconds. RECHARGE NOW and FILL begin to flash

(or clean backwash begins, if set) as the softener

enters the fill cycle of regeneration. When FILL is
on steady, remove the brine well cover and, using

a flashlight, observe fill water entering the tank.

a.

If water does not enter the tank, look for an ob­

structed nozzle, venturi, fill flow plug, brine tub­
ing, or brine valve riser pipe.

CYCLE FLOW RATES (GALLONS PER MIN.)

FILL (flow to salt storage tank)

0.3 {1.1 liters)

BRINING \

.16 (.61 liters)

BRINE RINSE (

.12 (.45 liters)

BACKWASH ( (flow to dram)

1.8 (6.8 liters)

FAST RINSE )

1.8 (6.8 liters)

2.

After observing fill, press the ON/OFF-HOLD

button to move the softener into brining. A slow

flow of water to the drain will begin. Verify brine
draw from the brine tank by shining a flashlight
into the brinewell and observing a noticeable drop
in the liquid level.

NOTE: Be sure a salt bridge is not preventing water
with salt contact.

a.

If the softener does not draw brine...

...nozzle and/or venturi dirty or defeaive.
...nozzle and venturi not seated properly on

gasket.

...restricted drain (check drain fitting and

hose).

...defective nozzle and venturi seal.
...other inner valve defect (rotor seal, rotor &

disc, wave washer, etc.).

NOTE: If water system pressure is low, an elevated
drain hose may cause back pressure, stopping brine
draw.

3

-

Again press ON/OFF-HOLD to move the softener

into backwash. Look for a fast flow of water from
the drain hose.

a.

An obstructed flow indicates a plugged top distrib­

utor, backwash flow plug, or drain hose.

4

.

Press ON/OFF-HOLD to move the softener into

fast rinse. Again look for a fast drain flow. Allow
the softener to rinse for a few minutes to flush out
any brine that may remain in the resin tank from
the brining cycle test.

5

-

To return the softener to service, press ON/OFF-

HOLD.

FREEBOARD MEASUREMENT

(Distance from top of resin tank to top of
resin bedl

FREEBOARD

7“-ir

Resin Tank

Resin Bed

24

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