Kenmore ELITE 796.292796 - Manual (Page 29)

TROUBLESHOOTING GUIDE
BEFORE CALLING FOR SERVICE (cont.)
Problem Possible Causes Solutions
Washer won't
operate
• Control panel is asleep • This is normal. Press POWER.
• Washer is unplugged • Make sure cord is plugged securely into a working outlet.
• Water supply is turned off • Turn both hot and cold faucets fully on.
• Controls are not set properly • Make sure the cycle was set correctly, close the lid and
press START.
• Lid is open-safety feature prevents
the washer from filling and operation
when lid is up
• Close lid and reset cycle, to the beginning if necessary.
• Circuit breaker/fuse is tripped/blown • Check house circuit breakers/fuses. Replace fuses or reset
breaker. The washer should have a dedicated circuit.
• Electronics need to be reset • Press the POWER button, then reselect the desired cycle
and press the START/PAUSE button.
• START was not pressed after a
cycle was set
• Press the POWER button then reselect the desired cycle
and press the START/PAUSE button.
• Extremely low water pressure • Check another faucet in the house to make sure that
household water pressure is adequate.
• Washer is too cold • If the washer has been exposed to temperatures below
freezing for an extended period of time, allow it to warm up
before pressing POWER. Otherwise, the display will not
come on.
Washer not filling
properly
V
• Filter clogged or fill hoses may be
kinked
• Make sure that filters (blue and orange screens must be free
of solids) on the unit are not clogged. Refer to the filter
cleaning instructions on page 24.
Check that fill hoses are not kinked or clogged.
• Energy efficiency • This is an energy-efficient washer. As a result the tempera­
ture settings for this washer may be different than
non-energy-efficient washers.
• Insufficient water supply • Make sure that the water supply is turned on. Make sure
that the water faucets are turned to their completely open
positions.
• The washer lid is open • The washer lid must be closed for all washer cycle
operations. If the lid is opened during washer operation, all
functions will stop, including water filling.
• Incorrect fill hose connection • Make sure that the fill hoses connect the hot water supply to
the hot inlet on the washer, and the cold water supply to the
cold inlet on the washer (hot to hot, cold to cold).
• Water fill optimization • Water may not cover the top level of the clothes. This is
normal for this high-efficiency washer. The water fill is opti­
mized by the system for best wash performance.
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