4 call transfer - voice mail system – Vertical Communications SCS 8324F User Manual

Page 109

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DSUII Attendant User’s Guide

August, 03

Comdial

99

8.4 Call Transfer - Voice Mail System

As the attendant, you will not always have time to hand-write mes-
sages for all of the people in your group. Transferring some calls to a
voice mail system provides an easy, efficient way for callers to record
lengthy messages to be retrieved by individual station users later.

You can program your attendant’s telephone so that you will be able
to transfer calls to voice mail by pressing a single button (known as
the Transfer to Voice Mail autodial button).

• To program a Transfer to Voice Mail autodial button at

your telephone,

1. PRESS INTERCOM.
2. DIAL **1.
3. PRESS programmable button for TRANSFER TO VOICE MAIL

autodial button location.

4. DIAL 6.
5. DIAL extension number of the voice mail station port.
6. PRESS SPEAKER to end. (Label button location.)

• To transfer calls to the voice mail system,

1. While on a call, PRESS preprogrammed TRANSFER TO VOICE

MAIL autodial button.

2. DIAL extension number followed by “2" of party to receive voice

mail message. The system will automatically dial into voice mail and
direct the message to the appropriate voice mail location for later
retrieval.

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