Country Flame CF-04 - Manual (Page 43)

Version 2.0e 43
APPENDIX A: TROUBLESHOOTING GUIDE
(CONT’D)
Stirring Paddles do not turn The chain drive for the stirring paddles needs to be
checked after the first 8 hours of operation as it can
loosen. It is located by opening the left side door
(the one with the control panel). Inspect the tension
of the chain. It should have approximately 1/2”
play. If the chain is too loose, adjust the chain drive
motor by loosening the 4 bolts securing it and
sliding it back until there is proper play in the chain.
Re-tighten the bolts securely. This should be
checked monthly or if you notice the stirring
paddles not turning or binding.
Fire Goes out Ash Build Up The ash must be emptied every day, to prevent the
build up of ash under the firepot blocking the air
flow to the fire pot putting the fire out.
Fire goes due to ash build up Do not leave viewing door open for more than 2 – 3
minutes or you may have to restart fire. Remove ash
wearing proper gloves.
Build up of Corn Your Firepot may need additional cleaning as
extended burning on the high setting may cause a
build-up of corn
Stove Smokes Your Corn/Pellet Stove Smokes Your fuel may be damp or you may be using the
incorrect fuel.
Your Corn/Pellet Stove Smokes You have used the incorrect starter fluid. Only use
the approved pellet starter gel. Your Country Flame
Dealer can advise you on where to find this.
Your Corn/Pellet Stove Smokes Check that the chimney is clean and free of soot and
fly-ash build-up. Your stove
exhaust system works
with a negative combustion chamber pressure and a
low positive chimney pressure. It is very important
that the exhaust system be completely airtight and
properly installed.
Cleaning Cleaning is messy and difficult Clean the Heat Exchanger more frequently. This
cleaning procedure should be done daily. If buildup
is allowed to go unattended, cleanup will be much
more difficult and the efficiency of your stove will
be adversely affected.
Glass Glass Breaks Use care not to slam or strike door, this could result
in glass breakage. If glass is broke or cracked, DO
NOT operate the stove. Repairs must be made.
Doors Luster on Gold Doors Fades Always use an approved glass cleaner (i.e. Windex,
Glass Plus) and a lint free soft cloth to polish the
door frame. Do not use abrasives like steel wool,
brass polish or adhesive cleaners like comet, as
these will scratch the finish. If the Gold Doors are
scratched they will have to be replaced or returned
to Country Flame for refinishing. This is expensive
and during this time you will not be able to use your
stove.
Check door alignment for proper seal. Adjust door
hinges as necessary to ensure a good airtight seal.
Doors are not airtight
The doors may need new gasket material. Contact a
local Country Flame dealer.