Compaq R6000 Series - Manual (Page 9)

About This Guide ix
Compaq Confidential – Need to Know Required
Writer: Daniel E. Lyons Project: Compaq R6000 Series UPS Operation and Reference Guide Comments:
Part Number: 347223-022 File Name: a-frnt.doc Last Saved On: 4/2/99 2:47 PM
Rack Stability
WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:
a. The leveling jacks are extended to the floor.
b. The full weight of the rack rests on the leveling jacks.
c. The stabilizing feet are attached to the rack if it is a single rack installation.
d. The racks are coupled together in multiple rack installations.
e. A rack may become unusable if more than one component is extended for any reason.
Extend only one component at a time.
Getting Help
If you have a problem and have exhausted the information in this guide, you can get further
information and other help in the following locations.
Compaq Technical Support
You are entitled to free hardware technical telephone support for your product for as long
you own the product. A technical support specialist will help you diagnose the problem or
guide you to the next step in the warranty process.
In North America, call the Compaq Technical Phone Support Center at
1-800-OK-COMPAQ
1 . This service is available 24 hours a day, 7 days a week.
Outside North America, call the nearest Compaq Technical Support Phone Center.
Telephone numbers for world wide Technical Support Centers are listed on the Compaq
website. Access the Compaq website by logging on to the Internet at
http://www.compaq.com.
Be sure to have the following information available before you call Compaq:

Technical support registration number (if applicable)

Product serial number (s)

Product model name(s) and numbers(s)

Applicable error messages

Add-on boards or hardware

Third-party hardware or software
1 For continuous quality improvement, calls may be recorded or monitored.