Talkswitch TS-600 - Manual (Page 16)

1 2 W W W.T A L K S W I T C H . C O M
T S - 6 0 0 U S E R G U I D E
HANGING UP A CALL
1. You can hang up a phone call by pressing the button or putting
the handset back in the cradle.
PUTTING A CALL ON HOLD
1. You can put a call on hold by pressing the softkey. Once a call is
on hold, you can hang up your phone without losing the call.
2. In order to get re-connected to a call that you previously put on hold, you
must first lift the handset or press the button, then press the
softkey. You will be reconnected to your previous call.
Note: A call that was put on hold at a specific extension can only be retrieved
from the same extension. In order to be able to re-connect to the call from a
different extension, you would need to use the call PARK and UNPARK functions.
CALL WAITING AND QUEUED CALLS
When on a call, it is possible to receive another call if your extension is config-
ured for call waiting as the chosen action in the busy call handling option of
the TalkSwitch. It is also possible to automatically queue incoming calls to your
extension or ring group.
If you receive a call waiting or queued call notification while on a call, you can
answer the call waiting or queued call and put the current caller on hold by
pressing the softkey. It is possible to switch between calls by
repeatedly using the softkey.
TRANSFERRING A CALL
When you are on a call, you can transfer it to
another extension or voice mailbox.
1. Press the softkey to put the
current call on hold.
2. Dial the number of the extension you wish
to send the call to and press the
softkey.
3. Hang up the call or press softkey to complete the transfer.
The person on hold will be connected to the number you just dialed.
4. If the number you dialed is busy or unavailable, you can press the
softkey to get re-connected to your call on hold. C A N C E L T R A NS F
COM P L ET E
O K
T R A NS F E R
T R A D E C A L L S
T R A D E C A L L S
U N H O L D
SP E A K E R
H O L D
G O O D BY E
12/09 03:00 PM 00:05:21
Call Waiting:
613-725-2980
Jane Macdonald
Transfer Trade Calls
Park Conference
Hold Send to VMail