On Networks N150RM User Manual - Manual (Page 65)

Troubleshooting
65
N150 Wireless ADSL2+ Modem Router N150RM
• Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using
Internet Explorer, click Refresh to be sure that the Java applet is loaded.
• Try quitting the browser and launching it again.
• Make sure you are using the correct login information. The factory default login name is
admin
, and the password is password. Make sure that Caps Lock is off when you enter
this information.
Troubleshoot the Internet Connection
If your modem router is unable to access the Internet, check the ADSL connection, then the
WAN TCP/IP connection.
ADSL Link
If your modem router is unable to access the Internet, first determine whether you have an
ADSL link with the service provider. The state of this connection is indicated with the Internet
LED.
ADSL Link LED Is Green
If your ADSL link LED is green, then you have a good ADSL connection. You can be
confident that the service provider has connected your line correctly and that your wiring is
correct.
ADSL Link LED Is Blinking Green
If your ADSL link LED is blinking green, then your modem router is attempting to make an
ADSL connection with the service provider. The LED should turn green within several
minutes.
If the ADSL link LED does not turn green, disconnect all telephones on the line. If this solves
the problem, reconnect the telephones one at a time, being sure to use a microfilter on each
telephone. If the microfilters are connected correctly, you should be able to connect all your
telephones.
If disconnecting telephones does not result in a green ADSL link LED, there might be a
problem with your wiring. If the telephone company has tested the ADSL signal at your
network interface device (NID), then you might have poor-quality wiring in your house.
ADSL Link LED Is Off
If the ADSL link LED is off, disconnect all telephones on the line. If this solves the problem,
reconnect the telephones one at a time, being sure to use a microfilter on each telephone. If
the microfilters are connected correctly, you should be able to connect all your telephones.
If disconnecting telephones does not result in a green ADSL link LED, check for the following:
• Check that the telephone company has made the connection to your line and tested it.