EarthQuake 10310 - Manual (Page 21)

Check for parts online at www.getearthquake.com or call 800-345-6007 M-F 8-5 CST 21
Operator's Manual
Dually™ Earth Auger Powerhead
WARRANTY TERMS AND CONDITIONS
PRODUCT WARRANTY: 1-YEAR LIMITED WARRANTY
Ardisam, Inc. (Ardisam) warrants the product(s) under a one-year limited warranty to be free from defects in the material or
workmanship or both for a period not exceeding twelve consecutive months from the date of original purchase by the first retail
consumer or first commercial end user. “Consumer use“ means personal recreational use by a retail consumer. “Commercial use“
or “commercial application“ means all other uses, including use for commercial, income producing or rental purposes. Once
a product has experienced commercial use, it shall thereafter be considered as a commercial use product for the purpose of
this warranty. This warranty applies to the original owner that provides a proof of purchase. The warranty is not transferable.
The warranty period begins on the date of purchase by the first retail consumer or commercial end user, and continues for
the twelve month consecutive period thereafter. Any unit used in a commercial application is covered for a period of 90 days
after purchase by the first commercial end user. For the warranty to be valid, the product must be registered online, or the
warranty card must be filled out and received by Ardisam, within 30 days of purchase. Ardisam shall not be obligated to ship
any repair or replacement product to any location outside of the United States of America or Canada.*
ENGINE WARRANTY: 2-YEAR LIMITED EMISSIONS CONTROL WARRANTY
(SEE EXPLANATION OF EMISSIONS CONTROL WARRANTY STATEMENT FOR DETAILS)
Ardisam warrants the Viper® engine(s) under a two-year limited emissions control warranty to be free from defects in the
materials or workmanship or both for the service life of the product not to exceed twenty-four consecutive months from the
date of purchase for consumer applications. As a Viper® small engine owner, you are responsible to perform periodic main-
tenance as specified in the product’s operator’s manual and/or engine manual. The warranty period begins on the date of
purchase by the first retail consumer or commercial end user, and continues for the period of time stated above.*
For replacement parts, phone 800-345-6007.
*This warranty policy applies only to products which have not been subjected to negligent use, misuse, uses other than
those indicated in the product’s operator’s manual, alteration, accident, use of unauthorized parts, failure to perform periodic
maintenance as specified in product’s operator’s manual, normal wear and tear, use of unauthorized parts or repairs performed
at unauthorized service centers. There is no other expressed warranty. Implied warranties, including those of merchantability
and fitness for a particular purpose, are limited to one year from purchase, or to the extent permitted by law. All other implied
warranties are excluded. Liability for incidental or consequential damages are excluded to the extent exclusion is permitted by
law. Ardisam does not assume, and does not authorize any other person to assume for Ardisam, any liability in connection with
the sale of Ardisam products. To be at “No Charge,” warranty work must be sent directly to and performed by Ardisam or
an Ardisam Authorized Warranty Service Facility. To obtain warranty service and/or replacement instructions, contact the
Ardisam Customer Service Department at 800-345-6007. If you choose to ship your product to Ardisam for warranty repair,
you must first have prior approval from Ardisam by calling the Ardisam Customer Service Department for a return material
authorization number (RMA#). Under these circumstances, all items must be shipped prepaid. For Viper® engine warranty
repairs, Ardisam will cover the cost of shipping only for purchasers located more than 100 miles from an Ardisam Authorized
Warranty Service Facility if it is determined that warranted repair is indeed necessary. Ardisam will at no charge, repair or
replace, at the discretion of Ardisam, any defective part which satisfies all conditions stated above. Ardisam retains the right
to change models, specifications and price without notice. Ardisam shall not be obligated to ship any repair or replacement
product to any location outside of the United States of America or Canada.
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