Stowage and features, Features – Mercedes-Benz 2013 C Class Sedan User Manual
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appears. The vehicle data can now be sent to
the Customer Assistance center.
X
Press
OK
to confirm the message.
The voice connection with the Customer
Assistance center is terminated.
The
Vehicle Diagnosis:
Transferring data...
appears.
The vehicle data is sent to the Customer
Assistance center.
Depending on what the customer service
representative agreed with you, the voice
connection is re-established after the transfer
is complete. If necessary, you will be
contacted at a later time by another means,
e.g. by E-Mail or telephone.
Further functions of the vehicle remote
malfunction diagnosis include, for example:
R
transfer of service data to the Customer
Assistance center. If a service is overdue,
the COMAND display shows a message
about various special offers at your
workshop.
R
monthly status information E-Mail on oil
level, air pressure, maintenance, brakes,
etc. If applicable, you will receive
information on special offers in the E-Mail.
USA only: this information can also be
called up under "Owners Online"
Information on the data stored in the vehicle
(
Information on roadside assistance
(
Downloading routes
Downloading routes allows you to transfer
and save predefined routes in the navigation
system. To do this, an SD memory card must
be inserted into the COMAND system. If no
SD memory card is inserted, you must insert
the card into the card slot on the COMAND
system before saving.
A route can be prepared and sent either by a
customer service representative or via the
mbrace portal on the Internet. Each route can
include up to 20 way points. When a route has
been received by the navigation system, the
'Route name' has been saved to
memory card. Do you want to start
route guidance?
message appears on the
COMAND display. The route is saved to the
SD memory card.
X
To start route guidance: select
Yes
.
An overview of the route is shown in the
display.
i
If you select
No
, the saved route can be
called up later in the navigation menu.
X
Select
Start
.
Route guidance is started.
i
Downloaded and saved data can be called
up again in COMAND.
You can find further information in the
separate COMAND operating instructions.
Speed alert
You can define the upper speed limit, which
must not be exceeded by the vehicle. If this
selected speed is exceeded by the vehicle, a
message will be sent to the Customer
Assistance center. The Customer Assistance
center then forwards this information to you.
You can select the way in which you receive
this information beforehand. Possible options
include SMS, E-Mail or an automated call.
The data which is sent to the Customer
Assistance center contains the following
information:
R
the location where the speed limit was
exceeded
R
the time at which the speed limit was
exceeded
R
the selected speed limit which was
exceeded
Geo fencing
Geo fencing allows you to select areas which
the vehicle should not enter or leave. You will
be informed if the vehicle crosses the
boundaries of the selected areas. You can
274
Features
Stowage and features