Saturn 2009 ASTRA - Manual (Page 293)

Services Provided
• Emergency Fuel Delivery:
Delivery of enough fuel
for the vehicle to get to the
nearest service station.
• Lock-Out Service: Service is
provided to unlock the vehicle
if you are locked out. A remote
unlock may be available if you
have OnStar
® . For security
reasons, the driver must present
identification before this service
is given.
• Emergency Tow From a Public
Road or Highway: Tow to the
nearest Saturn retailer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also
given when the vehicle is stuck
in sand, mud, or snow.
• Flat Tire Change: Service is
provided to change a flat tire
with the spare tire. The spare tire,
if equipped, must be in good
condition and properly inflated.
It is the owner’s responsibility for
the repair or replacement of
the tire if it is not covered by the
warranty.
• Battery Jump Start: Service is
provided to jump start a dead
battery.
• Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the 5 years/
100,000 miles (160 000 km)
Powertrain warranty period.
Items considered are hotel,
meals, and rental car.
Services Not Included in
Roadside Assistance
• Impound towing caused by
violation of any laws.
• Legal fines.
• Mounting, dismounting or
changing of snow tires, chains,
or other traction devices.
• Towing or services for vehicles
driven on a non-public road or
highway.
Customer Information 12-7