wePresent MirrorOp User Manual

Page 24

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Frequently Asked Questions

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Q: I cannot find any receiver!
A: The sender (this app) and the receiver must be on the same network (or more
specifically, the same subnet) for them to automatically find each other. Please
check the IP address of your phone or tablet running this app, and compare it
with the IP address shown on the receiver standby screen. They should be
identical for the first three sections, and only the last part is different. For
example, your phone has 192.168.100.11 and the receiver says 192.168.100.10.
If they are not on the same network, try to connect them to the same wireless
router, and make sure they get IP address automatically (by DHCP) from the
router.

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Q: What can I do if my network prohibits me from making this app and my
receiver on the same subnet?
A: This sometimes happens in school or office network configurations where you
just cannot change the settings of the network you can connect to. If the devices
are different subnet can actually communicate with direct IP address, you can
try connecting to the receiver by manually input the IP address. To do so, press
MENU key on Android to bring out the Manual IP edit box, or click the
Manual IP item in device search page on iOS, then input the IP address you see
on the receiver standby screen, then click Connect.

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Q: It disconnects every 5 minutes!
A: If you connect to receivers without bundling the license of MirrorOp
Presenter, it automatically stops projection every 5 minutes trial period. You can
buy a activation key for MirrorOp Presenter from App Store or Google Play,
and follow the instructions in Registration section to register your app, or
consider buying a professional receiver device such as wePresent WiPG series
from Awind or ClickShare series from Barco.

!

Q: I cannot show video on YouTube with this browser!
A: Due to the limited capability to built-in browser and screen capturing, so far
not all videos embedded in browsers can be captured and displayed. You can

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MIRROROP PRESENTER USER’S MANUAL

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