ART Pro Audio USB Phono Plus - Project Series User Manual
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Type 3 products (OEM versions) and legacy products (Deck, Deck LE, Deck SE) are ineligible for
complimentary technical assistance.
Thirty days of technical support assistance for a single incident are available with the purchase of
paid upgrades to Type 1 and Type 2 BIAS products. The support period begins when the product has
been authorized.
To receive email or telephone technical support, you will need a valid serial number and must be
registered for a current BIAS product. Please keep your original product serial number in a safe
place, as it will be required for support, future upgrades, and updates.
For customers preferring email assistance, please use the email form available on our website at:
http://www.bias-inc.com/support/contact.php
For customers preferring telephone assistance, (connect and toll charges apply), please have your
computer running and close by the phone. Please call: +1-707-782-1865
9AM-5PM Monday-Friday PST, excluding BIAS holidays
Fee-based Technical Support Options:
Fee-based support is available for those customers whose support period has expired or for Type 3
(OEM version) customers. Please call: +1-707-782-1865 9AM-5PM Monday-Friday PST, excluding
BIAS holidays
For customers living outside of North America, please check the BIAS website for your local distribu-
tor at: http://www.bias-inc.com/distributors.html
BIAS support policy and hours are subject to change without notice.
Sales and Non-Technical Customer Service:
For product information, sales, and other non-technical customer service, please email or call:
Email: [email protected]
US Toll-free: 1-800-775-BIAS (2427)
International: +1-707-782-1866
(9AM-5PM Monday-Friday PST - excluding BIAS holidays)
For orders, call:
US Toll-free: 1-800-775-2427, International: +1-707-782-1866, Berkley Integrated Audio Software,
Inc. 121 H Street, Petaluma, CA 94952 USA
© 2011 Marin Audio Technology, LLC. All Rights Reserved Worldwide. Exclusively licensed to Berk-
ley Integrated Audio Software, Inc. ("BIAS"). "Apple" and "Mac" are registered trademarks of Apple,
Inc. All other trademarks property of their respective holders.
All features, prices, specificationns, and offers are subject to change. Certain features such as the
number of simultaneous plug-ins or tracks are dependent on specific versions of BIAS software,
along with CPU, operating system requirements and capabilities.
BIAS assumes no responsibility for or guarantees of third-party software or hardware specifications,
features, or compatibility with BIAS products.
SoundSaverExpress uses: TagLi
LAME (www.mp3dev.org), and libsndfile, released under the GNU Lesser General Public License,
either version 2.1 or optionally versi